At times, WD My Passport won't show up when you connect it to your Mac computer, the WD My Passport is greyed out in Disk Utility, or WD hard drive's light is on but not working. Summary: WD My Passport for Mac is not showing up Mac? Follow the tutorial in this article to fix WD My Passport not working issue and recover data from unrecognized WD My Passport.Įverything has flaws.
How to Install the Product Update: Manual Download the firmware to your desktop. Update the Firmware if an update is available.
From the App, go to the My Passport Wireless Settings. Connect mobile device to the My Passport Wireless Wi-Fi network.
Go to the WD Drive Utilities for Mac option and click it. Choose the WD My Passport Ultra 2TB setup from the drop-down list and click Submit. Go to the Western Digital official Support site and click the Menu button at the top-left portion of the page.